What Personal Information About Customers Does the Website Gather?
The information we learn from customers helps us personalize and continually improve your shopping experience. Here are the types of information we gather.
Information You Give Us: We receive and store any information you enter on our Website or give us in any other way. See examples of what we collect at the bottom of this notice. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.
Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many web sites, we use "cookies," and we obtain certain types of information when your web browser accesses the Website or advertisements and other content served by or on behalf of the Website on other web sites. See examples of the information we receive at the bottom of this notice.
E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from the Website if your computer supports such capabilities.
Information from Other Sources: We might receive information about you from other sources and add it to our account information. See examples of the information we receive below.
What About Cookies?
Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide features such as personalized advertisements on other web sites and storage of items in your Shopping Cart between visits.
Does the Website Share the Information it Receive?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries that are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Promotional Offers: Sometimes we send offers to selected groups of our customers on behalf of other businesses. When we do this, we do not give that business your name and address.
Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that the website or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
How Secure Is Information About Me?
We work to protect the security of your information during transmission by using 128-bit Secure Sockets Layer (SSL) software, which encrypts information you input in the shopping cart section. This software is provided to us and maintained by a third party provider.
We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Which Information Can I Access?
The Website give you access to a broad range of information about your account and your interactions with the Website for the limited purpose of viewing and, in certain cases, updating that information.
What Choices Do I Have?
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of Website features.
You can add or update certain information on pages such as those referenced in the "Which Information Can I Access?" section above. When you update information, we usually keep a copy of the prior version for our records.
Are Children Allowed to Use the Website?
The Website does not sell products for purchase by children. If you are under 18, you may use the Website only with the involvement of a parent or guardian.
Conditions of Use, Notices, and Revisions
Examples of Information Collected
Information You Give Us
You provide most such information when you search, buy, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; place an order through the Website; provide information in My Account (and you might have more than one if you have used more than one e-mail address when shopping with us); communicate with us by e-mail, or otherwise; complete a questionnaire or a contest entry form; compile Wish Lists, My Hearts, or other shopping lists. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; e-mail addresses of your friends and other people; and content of reviews and e-mails to us.
Most mobile devices provide users with the ability to disable location services. Most likely, these controls are located in the device’s settings menu. If you have questions about how to disable your device’s location services, we recommend you contact your mobile service carrier or your device manufacturer.
Information from Other Sources
Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; search results and links, including paid listings; and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.
Information You Can Access
Examples of information you can access easily at the Website include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password and address book); payment settings (including credit card information and gift certificate balances); e-mail notification settings (including product availability alerts and newsletters); shopping lists (including My Wish List, My Hearts and My Designers); product reviews; and My Account (including shipping preferences and shopping preferences).
Privacy notice for California Residents
Effective Date: January 1, 2020
Personal Information We Collect
Brixton Baker collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked with, directly or indirectly, a particular consumer or household (“personal information”). The CCPA refers to certain categories of information, which we have listed below and indicated whether or not we have collected personal information under those categories within the last twelve (12) months:
Some personal information included in this category may overlap with other categories.
* If voluntarily provided by a job applicant as a result of a job application process or voluntarily submitted as part of employment or Human Resources process.
We obtain the above-listed categories of personal information from the following sources:
- Directly from you. For example, from forms you complete on our website; and
- Indirectly from you. For example, from observing your actions on our website or interactions with our advertisers
Personal information does not include:
- Publicly available information from government records;
- Deidentified or aggregated consumer information; or
- Information excluded from the CCPA’s scope, like
- health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
- personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.
We may use, or disclose to a third party (including service providers and third parties to whom you or your agents authorize us to disclose your personal information in connection with Services we provide to you), your personal information for business or commercial purposes. When we disclose personal information for a business purpose, we enter into a written contract that describes the purpose and requires the recipient to keep that personal information confidential and not use it for any purpose except for providing the services set forth in the contract.
Accordingly, we may use or disclose personal information for business or commercial purposes including:
- To deliver our Services to you
- To send you periodic emails
- To provide technical support
- To prevent, detect, and mitigate illegal activities
- To provide or improve customer service
- To personalize User experience
- To administer and/or improve our Website
- To process payments
- To run a promotion, contest, survey, or other Website feature
- To comply with any procedures, laws or regulations that apply to Brixton Baker
- To establish, exercise or defendant our legal rights
Disclosures Regarding Personal Information Shared or Sold for Business or Commercial Purposes
In the preceding twelve (12) months, we have disclosed to third parties the following categories of personal information for business or commercial purposes:
- Category A: Identifiers
- Category B: California Customer Records personal information categories
- Category C: Protected Characteristics Classifications under California or federal law
- Category D: Commercial Information
- Category F: Internet or other electronic networking activity information
- Category G. Geolocation data
- Category I: Professional or employment-related information
- Category J: Non-public education information under the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99))
- Category K: Inferences drawn from other categories In the preceding twelve (12) months, we have not sold any personal information.
In the preceding twelve (12) months, we have not sold any personal information.Your Privacy Rights and Choices
If you are a consumer as defined by the CCPA, you have specific rights in connection with your personal information:Right to Request Personal Information Collected
If we collect personal information about you, you have the right to request that we disclose to you certain information about our collection and use of your personal information over the past twelve (12) months. Once we receive and verify your consumer request, we will disclose to you:
- The categories of personal information we have collected about you;
- The categories of sources from which the personal information about you is collected;
- The business or commercial purpose for collecting or selling personal information;
- The specific pieces of personal information we have collected about you (also called a “data portability request”);
- The categories of third parties with whom we share personal information; and
- If we disclosed or sold your personal information to a third party for a business purpose:
- If disclosed, a list identifying the personal information categories that each category of recipient obtained; and
- If sold, a list identifying the personal information categories that each category of recipient purchased.
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions set forth below. Once we receive and verify your consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
- Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you;
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities;
- Debug products to identify and repair errors that impair existing intended functionality;
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law;
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.);
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent;
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us;
- Comply with a legal obligation; or
- Otherwise use your personal information internally in a lawful manner that is compatible with the context in which you provided it.
You have the right to not be discriminated against by a business for exercising any of your rights under the CCPA. Unless permitted by the CCPA, we will not:
- Deny goods or Services to you;
- Charge you different prices or rates for goods or Services, including through the use of discounts or other benefits or imposing penalties;
- Provide a different level or quality of goods or Services to you; or
- Suggest that you will receive a different price or rate for goods or Services or a different level or quality of goods or Services.
Upon receipt of a verifiable request from you to access or delete your personal information we shall promptly take steps to disclose and deliver or delete as applicable, free of charge to you, the personal information in accordance with Cal. Civil Code §1798.100 (d). Please note that only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. To be a verifiable consumer request, the request must:
- Provide information sufficient to allow us to reasonably verify you are the person about whom we collected personal information or an authorized representative; and
- Describe your request with detail sufficient to allow us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.Response Timing and Format
Upon receiving a verifiable request, we will confirm receipt of the request within ten (10) days and indicate when you should expect a response. We endeavor to respond to all verifiable requests within forty-five (45) days from the day that we receive the request. If we require additional time to respond to your request, we may take up to an additional forty-five (45) days to respond, in which case we will provide you with notice and an explanation for the delay.
We will deliver a written response by mail or electronically. Any disclosures we provide will only cover the twelve (12) month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, if provided electronically, the information shall be in a portable and, to the extent technically feasible, in a readily useable format that allows you to transmit this information to another entity without hindrance.
Please note that while we may provide personal information to you in response to your verifiable request, we are not required to provide personal information to you more than twice in a twelve (12) month period.How to Contact Us
If you are a California resident and if you wish to submit a request to exercise your consumer rights under the CCPA, you can email us at email@example.com with “My California Privacy Rights” in the Subject line.Your Additional California Privacy Rights
Updated: January 1, 2021